FAQ
How long does it take for you to make and ship the hats?
My current production time for custom hats is 8-12 weeks. The hats on the home page are made to order and can be completed in about 4 weeks. Feel free to email me at dianadawwwn@gmail.com if you have any questions about when your hat will be ready or if you would like to pay for rush production and/or shipping.
How are custom hat embroidery prices determined?
Through a consultation with me, I determine a price level based on the detail and time commitment of your desired design. There are five levels, starting at $350. There are no particular rules of which designs fit into each level for new designs, which is why I require a consultation before ordering. If you see a hat I've done before and would like something similar, I'm happy to tell you what price level that would be.
Will these hats fit me?
These hats are one-size-fits-most and have adjustable strings or straps inside to tighten the hat if it is too large. They will fit anyone who has a head circumference of about 23" to 23 1/2" and under, depending on the hat. Feel free to reach out after receiving your hat if you need help adjusting the size.
Can you embroider other hats?
Yes, I am quite happy to work with you to make a custom design on a hat you already own or plan to purchase elsewhere. Or, you can choose a style hat I currently have in stock to be embroidered with the design of your choice.
What are the hats made of?
The hats I use are 100% Australian wool.